How to reach support

Email or call us using the details beside this. Email is best for anything that is not stopping you working, because we can read the detail and reply with it in writing.

What to tell us

• Your company name, and the site or shop involved.
• What you were doing, and what happened instead.
• The device, app or system, and a screenshot or photo if you have one.

When we reply

We answer during the hours listed beside this. Messages sent outside those hours are answered on the next working day.

App support

For an app we publish, email us with the app name and the device you are using. How we handle your data is described in our Privacy policy.